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Terms of Service

Last updated: July 1, 2026

1. Acceptance of Terms

By using MindIt, you agree to these terms. If you do not agree, please do not use the service.

2. The Service

MindIt delivers healthy, vegan, and organic groceries to serviceable pincodes within a chosen delivery slot. Availability of products and slots may vary.

3. Accounts

You must provide accurate information and are responsible for keeping your account secure. You must be 18 or older, or have a guardian’s consent, to place orders.

4. Orders & Pricing

All prices are in Indian Rupees (₹) and include applicable taxes. We reserve the right to cancel orders due to stock unavailability, payment failure, or service-area limits, with a full refund where applicable.

5. Payments

Payments are processed securely by Razorpay. Cash on Delivery is not supported.

6. Cancellations & Refunds

Orders can be cancelled before they are marked “packed”. Refunds, where applicable, are processed to the original payment method as per our refund policy.

7. Conduct

You agree not to misuse the platform, place fraudulent orders, or reverse-engineer the service.

8. Limitation of Liability

MindIt is provided “as is”. To the maximum extent permitted by law, we are not liable for indirect or consequential damages arising from use of the service.

9. Changes

We may update these terms; continued use after changes constitutes acceptance.

10. Contact

Questions? Message us on WhatsApp at +91xxxxxxxxxx.

This is a template terms document. Please have it reviewed by a legal advisor before launch.